About Lesson
The Service Value System (SVS) is the central concept of ITIL 4. It describes how all the components and activities within an organization work together to create value. The SVS is designed to be holistic, ensuring that all the parts of the service delivery process are working in alignment to deliver business value.
Key Components of the Service Value System (SVS):
- Opportunity/Demand
- Guiding Principles
- Governance
- Service Value Chain (SVC)
- 34 Practices
