About Lesson
A key aspect of ITIL 4 is its integration with Agile, DevOps, and Lean practices, which focus on speed, collaboration, and iterative delivery. ITIL 4 encourages adopting practices from these methodologies to enhance service delivery. For instance:
- Agile principles (such as iterative development and customer feedback) are incorporated to ensure continuous delivery of value.
- DevOps practices (such as automation and continuous integration) are supported to improve collaboration between development and operations teams.
- Lean principles (such as reducing waste and optimizing processes) help make service management more efficient and effective.
